At Rennia Aviation, your privacy and discretion are fundamental to how we conduct our business. This Privacy Policy outlines how Rennia Aviation collects, uses, protects, and discloses personal information gathered through our website, charter quote forms, flight opportunity subscriptions, and direct interactions with our team.
1. Information We Collect
We may collect personal and operational information in the following contexts:
- Charter Flight Inquiries: Name, email address, phone number, departure and destination airports, preferred travel dates, passenger counts, and specific itinerary requirements.
- Flight Opportunity Subscriptions: Name and email address provided when opting in to receive one-way charter notifications or empty-leg updates.
- Aircraft Management Inquiries: Aircraft make, model, current operational base, owner contact details, and management requirements.
- General Inquiries: Name, contact details, and the specific nature of your inquiry submitted via our contact forms.
- Technical Information: IP address, browser type, operating system, and pages visited, collected through standard server logs and functional cookies.
2. How We Use Your Information
Rennia Aviation uses the collected information solely for legitimate operational purposes:
- Preparing, pricing, and coordinating charter flight quotes and mission proposals.
- Responding directly to customer service inquiries, management requests, and questions.
- Sending flight opportunity notifications only when explicitly requested.
- Ensuring website reliability, preventing fraudulent activity, and verifying form integrity.
- Complying with applicable civil aviation safety protocols and legal requirements.
3. SMS & Direct Communications
If you provide a mobile phone number and consent to receive text message updates regarding your charter quote or flight status, message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP.
Carrier & Third-Party Privacy Commitment: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Service Providers
Rennia Aviation does not sell, rent, or trade your personal information. We may share information only with vetted operational service providers who support our flight operations, such as:
- Secure customer relationship management (CRM) and dispatch workflow systems.
- Ground handling facilities, fixed-base operators (FBOs), and catering partners necessary to execute a confirmed flight.
- Specialized executive security partners when personal protection services are requested.
- Aviation regulatory authorities or law enforcement agencies when mandated by law.
5. Data Security & Storage
We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. Digital submissions are transmitted using standard TLS/HTTPS encryption protocols. While we take every reasonable precaution, no method of digital transmission or electronic storage is completely invulnerable.
7. Career Inquiries & Resumes
When you submit a resume or career inquiry through our Careers portal, we use the submitted information solely to assess your qualifications for current or anticipated openings. Resumes are retained securely and accessed only by personnel involved in the hiring process.
8. Data Retention & Privacy Choices
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, resolve disputes, and satisfy applicable aviation record-keeping standards. You may request to access, update, or delete your contact details, or unsubscribe from flight opportunity updates at any time by contacting our privacy team.
9. Policy Updates
Rennia Aviation may periodically update this Privacy Policy to reflect operational or regulatory developments. We encourage you to review this page periodically. Continued use of our website following the posting of changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our team: